Our Exclusive Guarantees For Florida Homeowners

YOUR 100% SATISFACTION OR YOUR MONEY-BACK GUARANTEE

If within six (6) months from the completion date of your installation if you are not completely satisfied with the workmanship and manufacturer’s specified performance of the system we installed, we will make modifications to our installation as necessary to achieve your satisfaction. (Within the equipment specified limitations and sales agreement work scope. Efficiency and/or model upgrades or brand changes are not included).

If we are unable to satisfy your concerns we will remove the system within thirty (30) days of your written request and refund 100% of your money so that you may purchase a new system from another contractor of your choice. (Your original system, when removed, will be recycled and is not available to be reinstalled should you decide to invoke this guarantee).

5 YEAR SYSTEM PERFORMANCE GUARANTEE

Our installations keep you comfortable. We guarantee that when the equipment we install is seasonally maintained by us and operated in accordance with the manufacturer’s operating and maintenance manuals, the system will perform as we have stated and agreed upon. We promise a temperature variance of no more than plus or minus 3 degrees Fahrenheit (2 degrees Fahrenheit with an electronic digital thermostat) at your digital thermostat location whether heating or cooling your home (applicable to scope of equipment installed by Best Electric & Air only). If the desired temperature selection is not achieved, we will make any upgrades, modifications, repairs, or replacements necessary (within the equipment specified limitations. Upgrades or brand changes are not included.) to reach the desired temperature at no charge to you for a period of five (5) years. This is based upon the design conditions for your area as stated on the Comfort System Agreement and the manufacturer’s equipment specifications.

When you sign anyone else’s agreement there is no assurance that it will provide the temperatures you hoped for. We guarantee that it will be the temperature you want. Others replace or install equipment… we assure your comfort, and isn’t that what you want from your system.

EXCLUSIVE “LEMON-FREE” GUARANTEE

Why suffer with a “patched” system component. We recognize that not every manufactured piece of heating and cooling equipment is 100% perfect, 100% of the time. Since our customers should expect to receive 100% of the heating and cooling value and comfort they’ve invested in, we offer a “Lemon-Free” guarantee on our “Premium, Deluxe and Standard” systems.

Simply stated, should the compressor in the outside air conditioner/heat pump fail during the first five (5) years, (three (3) years on a “Deluxe” system, one (1) year on a “Standard” system) of ownership from the date of our installation, we promise to remove the “lemon” and install a completely new outside unit – at no cost to you.

Should the coil in the newly installed air handler fail within the first five (5) years (three (3) years on a “Deluxe” system, one (1) year on a “Standard” system) of ownership from the date of our installation, we promise to remove the “lemon” and install a completely new indoor unit – at no cost to you.

Should the indoor coil in the newly installed cooling system fail or crack within the first five (5) years (three (3) years on a “Deluxe” system, one (1) year on a “Standard” system) of ownership from the date of our installation, we promise to remove the “lemon” and install a completely new indoor unit – at no cost to you.

The compressor, indoor coil and the heat exchanger are major components and the “heart, lungs and soul” respectively of your comfort system, and should one or both of them fail while under warranty, we won’t put the proverbial band-aid on an axe wound. We will replace the entire defective unit (five (5) years “Best”, three (3) years “Deluxe”, one (1) year “Standard”), with a brand new piece of equipment to ensure your peace of mind and worry-free operation.

Further, if a minor component fails during the first year of ownership after our installation, the manufacturer will provide the replacement part at no charge, and you would normally be on the hook to pay for the labor to have the new part installed. We will install the part at no additional charge to you for one year no matter which system you select.

If you’ve ever bought a “lemon” before, you’ll truly appreciate our commitment to your long-term satisfaction.

Know that, should you be one the unfortunate 1.5%, you can rest assured; for we will replace your air handler or condensing unit…and even apologize for the inconvenience! No one else will make a pledge that strong.

Guarantee is limited to the original purchaser of the equipment. A continuous current Service Partner Plan must be in place from the date of installation and all equipment must be maintained by Best Electric & Air.

RESPECT & INSTALLATION WORKMANSHIP GUARANTEE

We take pride in our work and signature service. Our professional installation technicians are among the very best in the industry. They are the best in skill, attitude, customer care, and craftsmanship. Further, they are competent, clean, professional and concerned about your needs. They will show proper respect and care for you, your family, and your home at all times. They will not smoke, drink, or swear while on your premises, and are polite and courteous. They will take the time to review the entire scope of work with you upon their arrival, and explain the work completed and equipment operation and maintenance requirements when they are finished.
They’ll complete the job with speed, accuracy and precision. They wear floor saving shoe cover and utilizing furnishing protective drop clothes and traffic-area carpet protectors. They will use company-supplied cleaning equipment and supplies and will clean up at the end of each day(s) work and upon completion of the job, and take personal responsibility for your happiness.

We only hire the best skilled craftsmen with positive attitudes, good driving records, clean bills of health, and impeccable employment histories.

We intend to be the very best in our business, and want to be proud of every job that we do. We make our decisions as if we ourselves were paying the bills. To this end, we use only the finest materials and best practices of the trade, and never cut corners, or do things the cheap way. We intend to prevent problems rather than repair them. We want your comfort system to provide maximum capacity, efficiency, performance, and superior comfort in every area for years to come.

We are insured, licensed, permitted, certified, factory trained and authorized (certificates of insurance, general liability, and worker’s compensation provided upon request). All work will be completed in accordance with the manufacturer’s specifications; industry, national, state, utility, and local codes; and federal, state, and local laws.

We are committed to satisfying your Indoor Comfort needs!

ENERGY SAVINGS GUARANTEE

We put our money where our mouth is. If you choose to replace your old, inefficient system with one of our “Premium or Deluxe” systems, we guarantee for the first year you will save a minimum of 20% over the previous year under similar weather and operating conditions or we will pay you 110% of the difference upon completion of a utility bill audit at our expense.

Anyone can spout out projected energy savings and make it sound appealing. However, when you ask them to put it in writing and guarantee it they usually begin to squirm. We are so confident in our workmanship and the performance of the equipment when it’s installed properly, that we will gladly pay you if we do not achieve the results specified in writing. And remember, you will still have complete recourse with our 110% money back guarantee. We dare you to find another company that will match our offer.

10 YEAR DUCTWORK WARRANTY
If it falls down, fails, or breaks, we’ll replace it.
All the ductwork we install is guaranteed 10 years for workmanship not to fall down or fall apart. Should any of the ductwork we install do so, we will repair, replace or make the necessary modifications to correct the situation at no charge to you. Damage by varmits, rodents, insects or others are not included.

“BEST INVESTMENT VALUE” GUARANTEE

“Apples to apples” we are the best value for your investment dollar. Anyone can make something cheaper by cutting corners and pricing it for less. So, it’s important to know what is, and is not included in any home comfort system.

Our Lowest Price Guarantee is our promise to you that you cannot find a comparable installation with guarantees and service for less…we will beat that estimate or quote by $100! Period. All we ask is that the comparison be “Apples to Apples.”

Absolute peace of mind knowing you got the most for your money. We guarantee that if it is value you seek, we provide it.

In fact, we will never sell anyone something they don’t want, don’t need, can’t afford, or does not make sense, and we promise to provide unmatched value for your investment dollar.

Therefore, if you find any other comparable system installed for less, we will beat that estimate or quote by $100. We can offer this because we know
no one else meets or even attempts to approach to meet our stringent criteria, let alone cares enough to put so much thought and effort behind ensuring your complete happiness with every aspect of the work.

SIGNATURE SERVICE

My personal pledge to you. When you do business with Best Electric & Air, you are doing business with real people that care about you and are dedicated to addressing your needs. We take personal pride in everything that we do and place our signature upon our completed work with agreements, service invoices, installation and service records and customer correspondence.

Should there ever come a time when you feel you have not been treated to the high standards set forth above, we welcome your call at any time of day to remedy the situation immediately to your satisfaction.

We want you to know, that as our customer, you are very important to us, and we truly appreciate the honor you bestow upon us each time you place a call to our firm regardless of the circumstances.

THIS IS OUR COMMITMENT TO YOU, OUR CUSTOMER.
 

If you are looking for a Florida electrician,  please call us toll free today at 888-670-BEST or complete our online request form.